Current Content Downloads
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Entire Best Programs & Best People Service Document
Download the full document for Fall 2009, 7 chapters and 10 appendices.
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Manufacturer Profiles
Fall 2009. Describes the leading pharmaceutical companies' managed care program offerings, including "best program" nominations and trends over time.
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Program Profiles
Fall 2009. An overview of manufacturer offerings with insights into customer interest and criteria for successful programs.
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Account Manager Performance
Fall 2009. HMO panelists report on the overall quality of pharmaceutical account managers,
specific account manager skills, and opportunities for account manager
improvement. -
Program Case Studies
Fall 2009. Case studies for program categories identified as interesting or innovative by managed care organizations. Nine of the most current case studies are included in this chapter, including the newest ones highlighting the performance-based contracts for ACTONEL (Procter & Gamble) and JANUVIA (Merck), as well as two health plans’ experiences with manufacturer coupons and copay cards