About Us
Since 1989, Health Industries Research Center (HIRC) has provided pharmaceutical companies with independent benchmark market intelligence to better understand the stakeholders, trends, and market dynamics shaping healthcare decision-making.
Founded by a Wharton and Stanford-trained researcher to examine the emerging impact of managed care, HIRC was built on the belief that strategic decisions require objective industry insight. Today, our researchers and client consultants combine deep pharmaceutical industry experience with a practical understanding of payer, provider, specialty pharmacy, and market access dynamics to help clients make more informed strategic decisions.
HIRC publishes six syndicated benchmark research services that provide actionable insights into the market dynamics shaping pharmaceutical commercialization and market access strategy. Learn more about our team and select client partnerships below.
Our Team
Josh Mader
President
Leads research initiatives with commercial and government payers, advising clients on market access benchmarking, marketing strategy, and organizational performance.
Lisa Nanfra
Vice President
Leads research and client services for Best Programs & Best People Service, counseling market access leaders on performance improvement, strategic planning, and building capabilities to succeed in a dynamic and fluid market access environment.
Karen Ernst
Vice President
Leads custom consulting practice and oversees the Organized Providers Service, bringing extensive experience in pharmaceutical market access, payer strategy, pharmaceutical consulting, and data acquisition.
Danielle Snook
Leads Specialty Pharmaceuticals and Rare Disease services while overseeing study design, reporting, and marketing and communications efforts across the organization.
Raymond Co
Leads Managed Oncology and advises pharmaceutical, and medical device organizations on strategic market assessments, account engagement, and emerging healthcare trends through expertise in organizational communication and market research.
Griffin Ernst
Leads business development, market insights initiatives, and drives strategic client partnerships through syndicated and custom research engagements and insight-driven growth and market positioning strategies.
Ashley Blair
Supports Best Programs & Best People and custom research initiatives while also helping drive the organization’s marketing, communications, and client engagement efforts.
Bridgette Bangs
Supports Best Programs & Best People, Managed Markets, and Managed Oncology research initiatives through strategic market research and cross-functional healthcare insights.
Genna Brown
Oversees end-to-end market research initiatives for Organized Providers Service, translating complex healthcare, pharmaceutical, and managed care data into strategic client insights.
Emily Bercow
Supports operational initiatives and panel engagement efforts through expertise in entrepreneurship, organizational development, and process excellence.